Shipping and returns

Order fulfilment

We are proud to work with manufacturers and artisans around the world bringing you the coolest products at prices that meet your needs. Orders are processed and fulfilled daily with the exception of weekends and public holidays

We don't hold the inventory, but instead we purchase it directly from various brands and reliable suppliers, giving you unbeatable prices, this results that orders are usually shipped within 1 – 5 working days. Once your order has been shipped, you’ll receive an email reflecting that your order has been shipped, along with tracking number(s).

Because orders are coming from different locations or warehouses, they often takes 2 - 3 weeks to arrive. Most of the time orders will arrive a lot quicker, but we want you to be aware this is out of our control!

Delivery time

Standard International Tracked Shipping 2-3 weeks.

International Express Shipping 4-7 Working Days.

Find out more about delivery to a specific country by contacting us via live chat or by email at info@dropnos.co

Please note that orders might get delayed for the following reasons :

  • Billing and Shipping addresses are not the same
  • High Season
  • Order is pending a credit approval and verification
  • A product is currently out of stock
  • An order which requires customization
  • An order is shipped to remote country
  • Order security verification

Hassle – Free Returns

In the rare case you’re not 100% satisfied with the product(s), you may return it for a full refund or exchange it for the same product(s) within 15 days from receipt. Alternatively we can issue you a store credit to place another order. In case you receive a defective/wrong sized item, the return costs to our warehouses will be fully supported by us. If the item(s) is returned for any other reason than that, the buyer supports the return costs.

Notes    

For your convenience, we may choose to offer you a refund of 30% of the product value in exchange for the product to stay with you. This way, you may avoid possible shipping costs and also save valuable time.

Delivery fees such as DHL Express fees are not eligible for refunds.

Late returns shipped beyond 15 days from receipt will not be collected and will return back to you.

To begin a return please visit dropnos.myreturnscenter.com.

Learn more on our FAQ page.

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